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Exam Code: 70-685 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Certification Provider: Microsoft
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2016 Apr 70-685 Study Guide Questions:

Q1. You have a development network that you use for testing purposes. The development network contains an Active Directory domain.

Users have computers that run Windows 7. The users have several virtual machines that run Windows 7. The virtual machines are joined to Active Directory.

Several users report that when they discard changes on the virtual machines, and then attempt to log on to the machines, they sometimes receive the following error message:


You need to prevent this error from recurring.

What should you do?

A.

E.

F. Add the PCO1 computer account to the local Administrators group on PC02.

Answer: BCE


Q8. All client computers on your company network run Windows 7. Several legacy software applications are made available on the computers by using Windows XP Mode (XPM).

Employees report that all Start menu shortcuts for the legacy applications are missing from their computers.

You need to ensure that all employees can access the Start menu shortcuts for the legacy applications.

What should you do?

A. Copy the program icons to the Start menu of the Windows 7 computers.

B. Reinstall the applications on the XPM machines and select the repair option.

C. Configure the applications as Default Programs on the Windows 7 computers.

D. Enable the Auto Publish option for Virtual Machine Settings on the Windows 7 computers.

Answer: D


Q9. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 1, Consolidated Messenger

Scenario:

You are an enterprise desktop support technician for Consolidated Messenger.

Network Configuration

The company has three offices named Office1, Office2, and Office3. The offices connect to each other over the Internet by using VPN connections. Each office has an 802.11g wireless access point. All wireless access points are configured to use Radius01 for authentication.

Active Directory Configuration

The network contains one Active Directory domain named consolidatedmessenger.com. The relevant organizational unit structure is shown in the following diagram:


Client Configuration

Each office has 500 desktop computers that run Windows 7 Enterprise.

There are 250 mobile users that travel regularly between all three offices. The mobile users have laptop computers that run Windows 7 Enterprise.

To prevent the spread of malware, the company restricts the use of USB devices and only allows the use of approved USB storage devices.

Printers

The marketing group has several printers that are shared on File01. A shared printer name Printer1 is a high-performance, black-and-white printer. A shared printer named Printer2 is a high-definition, photo-quality, color printer. Printer2 should only be used to print marketing brochures.

The chief financial officer (CFO) releases new guidelines that specify that only users from Finance are allowed to run FinanceApp1.

Users in the Marketing OU report that they can run FinanceApp1.

You need to ensure that only users in the Finance OU can run FinanceApp1.

What should you do?

A. In the AllComputers GPO, create a new AppLocker executable rule.

B. In the Desktops GPO and the Laptops GPO, create a new Windows Installer rule.

C. In the AllComputers GPO, create a software restriction policy and define a new hash rule.

D. In the Desktops GPO and the Laptops GPO, create a software restriction policy and define a new path rule.

Answer: A


Q10. You deploy a WAP in one of the company locations. Client computers connect to it by using the WiFi GPO.

You need to ensure that users cannot change the network location for the connection.

Which policy should you define?

A. Wireless Network (IEEE 802.11)

B. IP Security

C. Network List Manager

D. Windows Firewall with Advanced Security

Answer: C


70-685 test

Tested 70-685 resource:

Q11. A company has computers running Windows 7 Enterprise and has hardware capable of displaying Windows Aero. A user is unable to use Windows Flip 3D and does not see previews of open windows from the taskbar. You need to ensure that the computer displays Aero. 

What should you do? (Choose all that apply.)

A. Upgrade to Windows 7 Ultimate.

B. Update to the latest video driver.

C. Run the Aero troubleshooter tool.

D. Add additional RAM in the computer.

E. Change the theme to an Aero theme.

F. Re-run the assessment for the Windows Experience Index.

Answer: BCE


Q12. All client computers on your company network run Windows 7.

A computer is unable to connect to network resources.

The configuration of the computer is as shown in the following table.


You need to ensure that the computer is able to connect to network resources.

What should you do?

A. Change the IP address to 131.107.3.254.

B. Change the subnet mask to 255.255.248.0.

C. Change the default gateway to 131.107.0.1.

D. Change the preferred DNS server to 131.107.3.1.

Answer: C


Q13. All client computers on your company network run Windows 7. A standard Windows 7 image is loaded on all new computers on the network.

A department in your company purchases several tablet computers. Employees report that the pen interface does not work on the tablet computers.

You need to ensure that employees can use the pen interface.

What should you do?

A. Turn on the Media Features.

B. Turn on the Tablet PC Components.

C. Start the WMI Performance Adapter service and set it to Automatic.

D. Start the Human Interface Device Access service and set it to Automatic.

Answer: B


Q14. All client computers on your company network were recently upgraded from Windows Vista to windows 7.

Several employees use a scanner to import document images into a database. They install a new scanning application on their computers. The application updates the device driver for the scanners as part of the installation process.

Employees report that the application can no longer connect to the scanner.

You need to ensure that the employees can use the scanner.

What should you do?

A. Roll back the device driver to the previous version.

B. Reinstall the application in Windows Vista compatibility mode.

C. Set the application compatibility properties to run the application as an administrator.

D. Restart the computer by using the System Configuration tool to load only basic devices and services.

Answer: A


Q15. Your company network has 500 client computers that run Windows 7. Your team consists of 20 desktop support technicians.

Two technicians troubleshoot a hardware-related performance issue on a computer. The technicians obtain different results by using their own User Defined Data Collector Sets.

You need to create a standardized Data Collector Set on a network share that is accessible to your team.

What should you create?

A. Event Trace Data Collector Set

B. Performance Counter Data Collector Set

C. Performance Counter Alert Data Collector Set

D. System Configuration Information Data Collector Set

Answer: B



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